1. Overview
Moin Travels ("we", "our", "us") values your trust and is committed to protecting your personal information. This Privacy Policy details how we collect, handle, protect, and use your data when you visit our website, submit quick booking enquiries, or contract passenger transport services with us.
2. Information We Collect
We collect direct personal parameters necessary to compile custom travel quotes and execute logistics:
- Contact Parameters: Name, phone number, email address.
- Trip Parameters: Pickup location, destination city, travel start date, duration (days), selected vehicle type (Tempo Traveller, Bus, Car), and passenger counts.
- Communication Data: Inquiries sent via online contact modules, text logs, or WhatsApp chat handoffs.
3. How We Use Your Information
The information collected is used solely to provide and improve passenger transport bookings:
- To process booking requests and coordinate route pricing schedules.
- To direct detailed trip summaries over to WhatsApp for customer confirmation.
- To communicate schedule updates, driver details, and billing invoices.
- To improve customer support response parameters.
4. Data Security & Storage
We prioritize data safety. We utilize secure hosting configurations and data transmission endpoints. Access to booking details is strictly restricted to Moin Travels office coordinators and assigned logistics dispatchers.
We do not store credit/debit card numbers or other sensitive financial parameters on our servers.
5. Third-Party Disclosures
We do not sell, trade, or transfer your personal data to outside marketing firms. We only share transaction-relevant details with trust partners essential to complete your journey:
- Chauffeurs: Name, phone, and pickup address parameters to coordinate arrival.
- Compliance Authorities: Necessary permit coordinates submitted to highway toll checkpoints and state transport desks.
6. Cookies & Trackers
Our website may use basic operational cookies to enhance visitor performance (such as preserving vehicle type selections in booking modules). We do not run invasive tracking codes or target third-party ad networks.
7. Contact Information
If you have any questions about this Privacy Policy, or want to review/request removal of your contact parameters from our booking logs, please contact us at rizwanshk213@gmail.com.